All orders that are signed when received are covered by Transit Insurance. Orders that are not signed will be void. Transit insurance covers any loss, damages or theft occurring between the period when the package leaves our warehouse and when the package arrives to your door at your delivery address.
You are only covered for the invoice value of the items. SMAI are not liable for any delays that may occur or any subsequent losses. We ask that you be compassionate in understanding that sometimes circumstances occur which are out of our control.