COVID-19 RELATED UPDATES
- Prospa Pay is temporarily unavailable
- How long will my order take?
- Victoria & Queensland Border Restrictions - Shipping As Normal
- Can I make a purchase over the phone?
- Can I visit the showroom?
- Can I pickup my order?
SHIPPING & DELIVERY
- Can I pick up my order?
- When will my order be dispatched?
- How long will my delivery take?
- How much does shipping cost?
- How can I track my order?
- Can I change my delivery address after my order has been placed?
ORDERING
- How do I know if my order has been successful?
- Are your products in stock?
- How do I know if my order has been successful?
- The item I want is out of stock. When is it coming back?
- Do you place items on back order?
- Can I place an item on hold or lay-by for purchase at a later date?
PAYMENTS
PRICING
RETURNS
REFUNDS
EXCHANGES
VOUCHERS
GIFT CARDS
- Do you have gift cards?
- Where can I purchase gift cards?
- Do gift cards expire?
- Can more value be added to a gift card?
- How do I use a gift card?
- Can I return, exchange or refund my gift card?