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  1. SMAI FAQ
  2. Orders
  3. SHIPPING & DELIVERY

SHIPPING & DELIVERY

  • Can I pick up my order?
  • When will my order be dispatched?
  • How long will my delivery take?
  • How much does shipping cost?
  • How can I track my order?
  • Can I change my delivery address after my order has been placed?
  • What services are not included in my shipping cost?
  • What is a tailgate service?
  • How will I know when my order is on the way?
  • Will I have to sign for delivery?
  • What if my goods arrive damaged?
  • What if I am not home when my order arrives?
  • What is covered by my Transit Insurance?
  • What is SMAI not liable/responsible for?
  • Do you deliver to PO Boxes, Military addresses or parcel lockers?
  • Do you deliver to remote areas in Australia?
  • Do you ship to New Zealand?
  • Do you ship internationally?
  • What do I do if my order is missing items?
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